Part-Time Receptionist Position Available in Woolgoolga

ABOUT TPM

The Physio Movement (TPM) is a leading Allied Health clinic located on the Mid North Coast NSW, Woolgoolga + Yamba. We have a recognised reputation for successfully treating clients within a multidisciplinary setting, allowing them to achieve the highest results in healthcare. At TPM we are leaders within our fields and as clinicians we live to practice what we preach, having a clinic full of healthy, happy and motivated therapists.

YOUR ROLE

We are seeking a dedicated and vibrant front-of-house receptionist to take lead with our administrative operations for our Woolgoolga practice and to be the warm and welcoming face when clients enter our modern family-run clinic. The ideal candidate will be a flexible and motivated person who works with a strong patient focus, pays keen attention to detail, possesses problem-solving skills, and works well within a fast-paced environment, both autonomously and as a member of a team.

DUTIES WILL INCLUDE

• Day-to-day operations of the clinic’s administrative duties
• General operational assistance in a professional and courteous manner
• Making clients feel welcome and assisted
• Payment processing, using HICAPS and EFTPOS terminals
• Maintain business inventory such as checking supplies and ordering equipment
• Maintain confidentiality of all doctors, staff, and patient information.
• Adhere to policy and procedures during all activities.
• Ability to work under pressure and react effectively
• Foster a working environment that is professional, friendly, and service-focused, in order to optimise client satisfaction
• Passionate about healthcare excellence.

ESSENTIAL CRITERIA

• Exceptional communication and interpersonal skills both written and verbal
• Personal accountability in identifying solutions and helping to achieve shared goals
• Strong customer focus and an ability to motivate a team
• An ability to multi-task and prioritise effectively
• Ability to work under high-pressure situations and manage multiple tasks at any one time
• Mac Computer skills

DESIRABLE CRITERIA

• Experience with Cliniko software and Medicare programs
• Administrative experience in a private Physiotherapy or other allied health practice
• NDIS invoicing experience

HOURS AND REMUNERATION

• We currently have an opening for a part-time position, 20 hours per week to begin, with the flexibility and availability to cover day shifts when needed.
• Salary will be dependent on the successful applicant’s experience and suitability for the role

APPLICATIONS

For a confidential conversation about this role or to obtain further details, please email shane@thephysiomovement.com.au

All applications should be submitted to shane@thephysiomovement.com.au and should include a current CV and cover letter addressing the essential criteria.